FAQ’s

FAQ’s

Orders & Payments

What payment methods are accepted?
Taab accepts UPI, major credit/debit cards, net banking, and popular wallets. All payments are processed through secure, PCI‑compliant gateways.
Can an order be modified after placing it?
Orders can be edited or canceled within 30 minutes if they haven’t entered processing. Reach out with the order number; we’ll confirm the status.
I didn’t receive a confirmation email/SMS.
Please check spam/promotions. If it’s missing after 15 minutes, contact support with the payer name, amount, and time.

Where do you ship?
We ship across India. For international requests, write to us and we’ll share feasibility and charges.
How long does delivery take?
Ready‑to‑ship items dispatch in 24–48 hours. Delivery typically takes 3–7 working days based on location. Custom sizing adds 3–5 working days.
How do I track my order?
A tracking link is emailed/SMSed after dispatch. Tracking can take up to 12 hours to update after pickup.
What are the shipping charges?
Free shipping on prepaid orders over a threshold (set on the shop page). Actual charges are shown at checkout for other orders.

How do Taab sizes run?
Our kurtis follow a relaxed, straight fit. Refer to the size chart on each product page. When between sizes, choose the larger for ease.
Do you offer custom sizing?
Yes. Share bust, waist, hip, shoulder, armhole, sleeve length, and kurti length. Custom pieces are made‑to‑order and are non‑returnable unless defective.
Can the length or sleeve be adjusted?
Yes—minor adjustments like hem length or sleeve length can be requested before production.

What fabrics do you use?
Breathable, skin‑friendly fabrics like premium cottons and blends chosen for drape and comfort.
Will colors bleed or fade?
We use quality dyes and finishing. Wash darks separately for the first few washes and follow care instructions.
How should I wash my kurti?
Gentle machine wash cold or hand wash. Use mild detergent, do not wring, dry in shade, and warm iron on reverse. Avoid bleach.

What is the return policy?
Eligible items can be returned or exchanged within 7 days of delivery in unused condition with tags intact. Custom‑sized items are not eligible unless defective/damaged on arrival.
How do I request a return or exchange?
Email or message with order number, item, and reason. We’ll arrange pickup where available or share a return address. Once quality check is complete, we process exchange or refund.
How long do refunds take?
Refunds are initiated within 3–5 working days after QC, and may take another 2–5 working days to reflect depending on the bank.
Received a damaged/incorrect item?
Report within 48 hours with unboxing photos/video and the shipping label. We’ll prioritize a replacement or refund.

Do you offer gift wrapping?
Yes—add a note at checkout. Gift messages can be included.
Are gift cards available?
Digital gift cards are available in preset or custom amounts and are redeemable on our website.
Can multiple offers be combined?
Unless stated, one promo/discount can be applied per order.

Do I need an account to shop?
Checkout as a guest or create an account to view orders, save addresses, and access early drops.
How do I contact support?
Email: taabboutique@gmail.com
Support hours: Mon–Sat, 10:00–18:00 IST. Messages outside hours are answered on the next business day.

What does “Dress Your Story” mean at Taab?
We design timeless pieces that prioritize comfort, craftsmanship, and versatile wear—clothes that feel personal and last beyond a season.
How does Taab approach responsible production?
We favor small‑batch runs to reduce waste, work with trusted vendors, and prioritize durable, easy‑care fabrics.

Can I preorder a sold‑out size?
For many styles, yes. Join the waitlist on the product page or write to us.
Do you offer bulk or corporate orders?
Yes. Share quantity, sizes, and timeline; we’ll revert with options and pricing.
Will there be slight color variation?
Minor variation can occur due to screen settings and artisanal printing. We aim for accurate imagery and descriptions.